Have a question? Click Here to access our Frequently Asked Questions.
Please call the number on the back of your card. 866-331-8756 or 866-875-5648.
801-298-6404 - faxes may take 48 hours to process. Please include pertinent contact information.
P.O. Box 1484
Easton, PA 18044
Fill out the form below if you would like to send us an email. For security reasons, do not email Prepaid Card number or social security number. We should be able to locate your card account information by your full name and phone number.
E1 Visa Prepaid Card is issued by The Bancorp Bank, Member FDIC, or First Century Bank, N.A., Member FDIC, pursuant to a license from Visa U.S.A. Inc. and may be used anywhere Visa debit cards are accepted. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask you for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.